Chelsea Boot Classic
A return must be requested 30 days of the ship date, after which merchandise must be sent back
within 15 days. Merchandise must not be worn, washed, dyed, or altered. Merchandise must be
returned in its original packaging. Returns must include the packing slip supplied during return
process. Package should only include items listed in that particular return packing slip.
Merchandise that appears to be worn and/or washed and not in its original/sellable condition may
result in a delayed refund/exchange, or may not qualify for a refund or exchange. In these cases,
the item(s) will be returned to you. Certain items are marked as not refundable and are not
eligible for returns (ie. gift cards, gifts with purchase). Clearance items and ALL custom items
are FINAL SALE and non-refundable. Online items may also be returned in-store if the above
parameters are met.